asked questions
Business FAQs

Please click here to fill out our general interest form on our website. A deliv team member will reach out to you right away.

deliv currently offers express, same-day & next-day delivery.

deliv currently operates in United Arab emirates.

The two vehicles types we currently offer are: bike & van.

Yes, but Ideally we would love you to book online via our online booking platform or our API technology.

Deliv charges are based on service type and size of your delivery. Additional charges may apply for returns.

The volumetric weight of a shipment is a calculation that reflects its density. A less dense shipment generally occupies more volume of space, in comparison to its actual weight. The volumetric or dimensional weight is calculated and compared with the actual weight of a shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost. ( L x W x H / 5000 = volumetric weight )



Yes, it can! Our platform accepts same-day deliveries that are available for collection anytime between 10am and 4pm, 7 days a week.

Delivery times will vary depending on the type of service you book. Once you book, we send you and your customer a confirmation SMS, you can then track your packages progress in real time!

Yes, deliv provides SMS & WhatsApp notifications.

Yes! All couriers on the deliv platform genuinely care about every delivery. Each time a delivery is completed, we ask you to rate your courier, so we do our very best to ensure a positive experience.

Cancellations made prior to the courier being on route to the pick up location are free.

If the courier arrives to collect a parcel and no one’s there, they’ll wait for up to 10 minutes and try to contact you by phone and SMS. After this time, the full fee will be charged.

The same goes for the destination, but if we can’t track you down to make other arrangements, we’ll return your parcel to the pickup location. If returning it isn’t possible that day, we may need to hold onto it at your own risk until we can. Your courier will keep you in the loop. Please note, additional charges may apply for returns.

Riders FAQs

Absolutely. You choose when to deliver: you can work as many or as little hours as you want. Be your own boss and work when it suits you!

Fill out our quick application. We’ll get back to you within one week.

You can work per delivery and receive pay depending on the deliveries you made.All weekly payments are made via direct bank transfer every week

Our community’s safety is our top priority. We make sure to provide all riders with high quality delivery gear and best-in-class insurance to make sure you ride safe at all times.